Terms of service

 

Effective Date: January 01, 2026

1. Definitions

“Arz”, “We”, “Us”, “Our” refers to Arz, a sole proprietorship. “You”, “Your”, “Customer”, “User” refers to any individual accessing our website or purchasing our products. “Store” refers to the Arz online platform.

2. Business and Contact Information

Legal Name: Arz

Business Structure: Sole Proprietorship

Legal Address: Road 1, Building 8, Nasiarbad Housing Society, Chittagong, Bangladesh

Email: support@arz.life

Instagram: @arz.lifestyle

WhatsApp: +8801341630198

3. Eligibility

You must be at least 18 years of age or have parental or legal guardian consent to use our services.

4. Products and Pricing

All products are subject to availability. Prices are listed in Bangladeshi Taka (BDT) and do not include VAT or tax.

5. Orders and Payments

Orders are subject to acceptance by Arz. Arz reserves the right to refuse or cancel any order.

6. Shipping and Delivery

Delivery is available within Bangladesh only. Delivery timelines are estimates and may vary.

7. Returns and Exchanges

Returns are accepted only for manufacturing defects and must be requested within 24 hours of delivery. Exchanges are allowed for size issues subject to availability. Shipping charge is applicable.

8. Intellectual Property

All content, designs, logos, and materials are the exclusive property of Arz.

9. Limitation of Liability

Arz shall not be liable for indirect or consequential damages to the extent permitted by law.

10. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh.

11. Changes to Terms

Arz reserves the right to update these Terms at any time. Continued use constitutes acceptance.